Having a motivated workforce is one of the key requirements for an organization’s success, for both operational excellence in day-to-day efforts and effective implementation of improvement programs. Achieving motivation ties to reinforcement, ideally generating a self-sustaining cycle. The more you do, the more reinforcement you get, the more you want to do…

It’s important to have measurable goals and specific desired actions in place so people know what to do. Then when they complete the actions or achieve the goals, they should have reinforcement, which motivates them to do more. Ultimately, reinforcement is an intrinsic element of a continuous improvement culture.